Super Team

Education
Outsourcing

Maintenance and Support

INFONIS International offers the solution to the electronic management of the sales force activity. An outsourcing service for which we act like a technological partner of your company.

A service based on the subcontracting of the total sales force activity incluiding transfer of assets and human resources.

We offer:

  • Total Sales Force Administratrion
  • Data validation of master files
  • Sales integration
  • Corporative Statics

 

We offer a support service consisting on:

  • A Help Desk line for the clients
  • Remote Access in case of necessity
  • Telephone support to users to resolve doubts, questions and problems related with the system
  • On site support in case the remote access cannot solve the problem

 

Project Management

We managed the projects from the first step, define the customisation of our products to tailor them to the client’s needs and will participate and collaborate in the implementation stage.

A team with years of experience elaborate a plan to design and implement the new system, defining the phases and corresponding deadlines, according to the business policies and procedures, access profiles and other particular requirements.

Our professionals will proceed with the LOADING AND INSTALLATION of the equipment. The project will be completed within the deadline agreed by both sides. Time to market is normally between 3 to 6 months, depending on the system to be installed.

We are able to guarantee a complete TRAINING to all users, thanks to professionals with many years of experience. We have found that it is more efficient to have training groups of not more than 10 people in order to dedicate personal attention and to obtain a better assimilation of the tool from the user. We work with small groups, periodic checks and great practical peri ods. During the training courses every user will have their own equipment available which guarantee the learning process.

Last Updated on Thursday, 23 June 2011 01:10